Does Neutralizer Burn?

A young woman did her first 70% Glycolic Acid full body peel last night and said she pretty much needed to rinse it off immediately. She poured the baking soda/water mix all over to neutralize the peel but said it felt like she poured gasoline on herself and lit a match!!! Is it supposed to burn?

The baking soda contains sodium bicarbonate which is a very strong base. When it is introduced to the acid (Gycolic acid) it reacts to form a salt (and water) which is called a neutralization reaction. This reaction is exothermic (releases heat). This heat combined with the salt formed would definitely cause quite the discomfort but it quickly subsides. After neutralization you should always flush with cold water. This will soothe the skin and remove the salt, then apply your serums.  Hope this helps!